Video can differentiate your outreach. Here's when and how to use it.

When Video Works

High-value prospects worth the extra effort. Complex products that benefit from visual explanation. Competitive situations needing differentiation. Relationship-focused sales.

When to Skip Video

High-volume outreach. Simple products. Time-constrained buyers. Mobile-heavy audiences.

Video Best Practices

Keep it short: 30-60 seconds max.

Personalize visibly: Say their name, reference their company.

Show, don't just tell: Screen share relevant content.

Clear CTA: Tell them exactly what to do next.

Technical Considerations

Thumbnail matters: Custom thumbnail with their name.

Embedding: Link vs embed depends on deliverability.

Tools: Vidyard, Loom, Hippo Video.

Video Email Structure

Subject: Include "[Video]" or similar.

Body: Brief text intro, video thumbnail/link, text CTA.

Don't rely solely on video for your message.

Measuring Video Performance

Views vs plays. Watch time. Click-through. Reply rate compared to non-video.